Mar 2021 - Present
Bracknell, Berkshire
MD Group delivering remarkable patient experiences in clinical trials around the world.
Creating technology to facilitate clinical trials, exploring digital technology to enable better trial outcomes.
Supporting all aspects of clinical trials. whether thats in the patients own home, supporting them to travel safely to and from study sites, or using technology to manage everything from reimbursment to telehealth.
I am a creative thinker, balancing the users needs with the KPIs of the business, working using iterative and agile methodologies. Constantly connecting with our tech team to ensure I can continually evolve and improve the user experience facilitating clinical medical trials.
Working across four agile teams delivering UX solutions to enable the development team to deliver high quality product in a timely manner. Additionally coaching, mentoring and managing two junior UX designers.
Patient App | iOS and Android
- Ground up build of the Patient Primary App
- Delivered FIGMA prototypes to help visualise the final product before development work began
- Working in an agile vertical team
- Delivering iterative improvements.
Primarius Portals | Admin | Cleint | Site | Patient
- Delivering flows and prototypes
- Working in across agile teams, launched phase one of all four primarius portals, followed by delivering iterative improvements
- Understanding technical business requirements and working closely with PO's, technical & solution architects plus developers, enables me to deliver comlex flows and prototypes for the business
- Presenting concepts to the team, stakeholders and exec team in an easy to ubnderstand format
SOFTWARE
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- Figma
- Lokalise
- iMovie
- Photoshop
- Illustrator
- Acrobat Pro
- Indesign
- Slack
- Jira
- Asana
- Teams
Feb 2018 - Mar 2021
Bracknell, Berkshire
Xe.com is the world’s most popular online currency site and international payment service.
Xe.com has over 280 million unique visitors a year.
The Xe App has over 80 million installs.
I am the go-to Designer for the world's most trusted currency app and website. I am a creative thinker, balancing the users needs with the KPIs of the business, working using iterative and agile delivery.
I am constantly connecting with our end users to ensure I can continually evolve and improve the customer experience.
Xe App | iOS and Android | 80 million installs
- Ground up rebuild of the Xe App on a new framework
- Created a complete component based design system
- Working in an agile vertical team
- Seamlessly integrating the Xe Send Money product
- Resulting in a 92% increase in Send Money trades
- Over 200% increase in registration then transfers booked on the same day
Xe.com | 280+ million unique vists a year
- Overhaul of the Xe.com site on a new framework
- Working in an agile team, launched phase one of the site redesign, followed by delivering iterative improvements
- UX point of contact with external consultants, Branding agency, Behavioural science, Conversion Rate Optimisation
- Introducing new brand style
- Created a complete component based design system
- Seamlessly integrating the Xe Send Money product
- Resulted in a 90% increase in registrations in the North America
SOFTWARE
- Figma
- Usertesting.com
- Optimizely
- Mouseflow
- Sketch
- Invision
- Zeplin
- Frontify
- Contentful
- Photoshop
- Illustrator
- Acrobat Pro
- Indesign
- iMovie
- Coda
- Jira
- Asana
- Teams
Xe is part of the Euronet group of companies
JUn 2014 - DEC 2017
Bracknell, Berkshire
Accountable for all online and offline design deliverables, I led a team of three designers, a front end developer and digital marketeers to modernise the look and feel of HiFX.co.uk, HiFX.com & HiFX.com.au
Achievements
- Designing Website, landing & affiliate partner pages
- Creating brand identity & brand guidelines
- Conversion Rate Optimisation - A/B testing, Optimizely
- Marketing material, Customer comms and On-boarding documents
- Grew active clients by 80% (Jan 16 to Mar 17)
March 2010 - june 2014
lovelace road, bracknell, berkshire, rg12 8sn
While much of my work for Fujitsu was undertaken under an Non-Disclosure Agreement, I had to gain security clearance (SC) in order to complete work in certain sectors.
Achievements
- UI & Interface design for specialist Fujitsu products
- Fujitsu intranet & Fujitsu TV - content delivery system
- Technical system diagrams for the information architects
- Multi-million-pound technology bids for clients in all sectors
- White papers
- Infographics
- Interactive PDFs
2009 - 2010
london
Working at The Bank, Lick Creative and Brand Fuel for the following accounts EA, Tesco, SABMiller, Peroni, and Nickelodeon. I have also worked on a number of web projects which included video editing, animation and interactive elements, site branding, design and navigation, backed up with online banner campaigns. I worked closely with the back end developers and programmers to ensure they adhered to my design concepts.
I was approached by Getty Images to showcase my vector illustration work on their stock image library site. I currently have 29 images available worldwide.
I was also honoured to be approached by vector.tutsplus.com/ and hired to write online tutorials in HTML detailing some of my advanced Adobe Illustrator techniques. I have also been interviewed 3 times about my vector illustrations. I also produced flash animations of my work.
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2001 - 2009
Staines upon-thames, Surrey
I produced a set of 30 DVD menu screens in multiple languages for Universal Pictures. I was responsible for creation of original artwork and design in a mac based environment including brand identity, style guide production, concept designs, web site layout & design, co-ordinating web site front end UI design & backend database integration, flash banner design and production, photographic art direction, Image sourcing, retouching and colour correcting, design and formatting of artwork including foreign language templates to a print ready standard, creation of high resolution PDF files, 3d visualisation and packaging prototyping, both producing and working up scamps , realising marker visuals.
Clients include:- Electronic Arts, Universal Pictures, Universal Music, Dreamworks, AOL, BBC, KOEI, Namco, Mattel, and Virgin Atlantic.
I introduced a PDF based workflow system into AOL Hammersmith, which included training the entire Creative Services team to use Adobe Acrobat for marking up their artwork amends.
This was achieved initially through an on site presentation then one to one coaching and telephone support. This system then flowed right through to sending final print ready PDF files to printers and manufacturers. This streamlined production times so reducing author's corrections and output error which in turn reduced costs.
In addition I also set up and managed an online digital asset library for AOL. Up to 20 agencies would upload artwork files to our server thus streamlining the production process again and reducing errors, preparing them for print and manufacture.
I worked closely with branding agency Wolff Olins on AOL brand guidelines and photograpic style.
This involved colour retouching and stylising over 100 photos from various photoshoots keeping to the AOL style and brand guidelines.
Later I adapted the AOL style guidelines to bring them in line with the US look and feel ready for the sale by Time Warner to Carphone Warehouse.
I also worked alongside Carphone Warehouse creative agency CHI & Partners working up marker visuals into artwork concepts and then to the finished artwork, using a combination of illustration and typography.
I have worked on games packaging for nearly 10 years. Highlights have included producing the EMEA front of pack artwork for FIFA 07 the biggest title from the biggest game company EA, Art directing a photoshoot of the Premier league trophy used on the pack art for 'Football Manager' also liaise with Sony, Microsoft and Nintendo on packaging templates and artwork approval then handing off to print.
I worked on Universal's blockbuster of the year Hellboy II producing over 300 pieces of theatrical artwork (from buses to billboards) for countries all over the world.